Interpreting
Several types of interpreting are available, including over-the-phone interpreting and on-site interpreting. The healthcare industry is one of the many industries that commonly use these two interpreting methods. Other industries that conduct businesses with foreign markets often use them as well.
- Over-the-phone interpreting
Over-the-phone interpreting (OPI) normally requires a three-way call between the interpreter and two other parties, each one speaking a different language. The role of the interpreter is to facilitate their conversation.
Typically, this is an on-demand service that operates the entire day, every day of the week. The service supports several languages. The service does not often involve prior scheduling. The call center for an OPI service has a unique access code to prevent unauthorized charges. The caller chooses the languages that are to be used during the conversation and speaks to the interpreter in his or her preferred language while the interpreter lets that other party know what is being said in his or her own language. The call is timed for proper billing.
- Onsite interpreting
When onsite interpreting is conducted, the interpreter is in the same place as the two people who must properly communicate. This type of interpreting is more mobile and can be utilized for special events such as foreign tour groups or business delegations, lectures and conferences. The interpretation could be for a longer period, and require more than one interpreter and the use of more sophisticated listening and transmitting devices.
Onsite interpreting is very useful in legal and healthcare settings.
